Armourcard Policies

Please click on the menu items below for details.

ARMOURCARD  ships via Australia Post & orders that then come to the USA then go by USPS Post, please bear in mind as your orders are coming from Australia, these overseas orders will take longer than domestic orders.united_states_postal_service_logo

Shipping times

Estimated Pandemic shipping times

Due to the global pandemic and restricted flights, the postage times have been slower than pre-COVID, rest assured we post out daily and it is on the way.

Australian Domestic orders will take approximately 3–10 days (via Australia Post)

US orders on average to the US mainland take 14 – 21 working days^ (via Australia Post & USPS)

International orders (non-USA) will take approximately up to 21 days^  – please be patient as orders have to clear customs and go into your local postage system (via Australia Post & local postage service for that country)

^21 days is what the post office says but in reality, this is not likely

Faulty items

At ARMOURCARD our items are all tested and are all of the highest standard & quality controlled. If however, you receive a faulty or damaged item we offer 30 days from purchase money back guarantee and a 12 month warranty for faulty goods.

How to make a return or exchange

Email us and let us know if you would like to make an exchange or require a refund. We will provide you with a postal address to return the product to.

Refunds & Exchanges

Please email us to discuss your return & for a returning address & send the item back to us immediately. We will offer a full refund (if you desire) within 30 days of your purchase or we will replace the item under warranty for 6 months from purchase date. We will process once we have received your returned item in it’s original condition. If you have any questions at all regarding an exchange or refund, please email us here at ARMOURCARD for prompt service.

NB. ARMOURCARD is not responsible for customer returns that are not received.

At Armourcard we know that it is an entirely new product & technology, so we are offering our customers a full 12 months warranty with every Armourcard sold.

Be sure to register your Armourcard with us here, have your proof of purchase receipt ready and where you purchased your Armourcard from.

Please email us if you have any issues and we will be more than happy to resolve them for you.

Note: the 12 month warranty covers defective goods

ARMOURCARD understands that privacy is important to you and wants your experience with us to be as enjoyable and safe as possible. This policy describes who we are and how we handle personal information collected from our customers.

Who we are

ARMOURCARD is a business set up in Sydney Australia with an Australian (ABN#80649452040) ARMOURCARD is the trading name for 8 out of 10 People Pty Limited, ARMOURCARD is bound by the National Privacy Principles as set out in the Australian Privacy Act (Cth) 1988 as amended

What Personal Information is collected by ARMOURCARD?

ARMOURCARD collects personal information relating to you from the information you provide to us online. The information collected may include but is not limited to, details such as your name, e-mail address or information about what you like and do not like.
ARMOURCARD does not aim to collect sensitive information about you such as details of your race, political beliefs, philosophical beliefs, association membership, sexual preferences or practices, police record, religion or health. However if you provide us with such information (a) by providing us with the information you consent to our collection and use of it; and (b) we agree not to disclose the information to any other party without your consent.

Use of personal information

The purpose of ARMOURCARD in collecting your personal information is to enable us to fulfill an order to you once you have purchased from us. Information is also collected to establish and maintain proper business records.

Will your information be given to anyone else?

Your personal information may be transferred to select third parties for the purpose of providing goods or services requested by you and/or promoting services and products from ARMOURCARD. (for example our email eNewsletter provider if we have one). ARMOURCARD will also disclose personal information when required by law and may disclose it when reasonably necessary for the prevention, detection, investigation, prosecution or punishment of criminal offence or other breach or enforcement of the law by or on behalf of a law enforcement body, for the preparation or conduct of proceedings before any court or tribunal, or to lessen or prevent a threat to an individual or public health or safety.

Use of cookies

The ARMOURCARD website application uses cookies exclusively for session management. These temporary cookies serve to identify the user during each individual visit to our website session. This is a built-in feature of Active Server Pages (ASP) technology. These cookies are temporarily stored in the user’s browser throughout the course of each individual session. No other use is or can be made of the information contained in these cookies, and there is no trace of individual sessions.

Access and correction

You have a right to seek access to information, which ARMOURCARD holds about you (although there are some exceptions to this). You also have the right to ask us to correct information about you that is inaccurate, incomplete or out of date. If you wish to exercise your right under the Australian Privacy Acts to seek access to the personal information held by ARMOURCARD, then please address your request in writing to our Privacy officer & through our contact form. Please note that in the interests of protecting the privacy of all our customers, if you request details of any personal information held by us, we will need to identify you properly. To do this, we may telephone you or require your current name and address (any former addresses that may assist in identification) and a copy of a form of identification such as a current driver’s licence or passport. We will assume, unless you tell us otherwise, that your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you. If you are of the view that personal information about you is not accurate, complete or up to date, please provide our Privacy Officer with your request for correction (contact details are set out below). Any requests for correction will be dealt with promptly.

Is personal information stored safely?

Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorised access, destruction, use, modification or disclosure.

Contacting us

If you have any questions or comments about this privacy policy or about how we have handled personal information about you, please contact the ARMOURCARD Privacy Officer:
by e-mail please refer to the contact us page for the submission form; or by letter ARMOURCARD Privacy Officer, PO.Box 284, Avalon Beach 2107, Sydney NSW Australia.

Changes to the privacy policy

The privacy policy may change from time to time. The policy was last updated on 10 September 2021.

By purchasing ARMOURCARD, you have read and agreed to the terms & conditions & all the policies listed, you have also read the operating instructions on how to get the best performance from your ARMOURCARD.

ARMOURCARD and any parent companies associated with ARMOURCARD and any retailers stocking Armourcard, whether it be online or in-store are not liable for any identity theft that you may incur.

Legalities
ARMOURCARD is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. These terms and conditions are subject to change.

We take all reasonable measures to ensure that your ARMOURCARD products are working correctly before we ship them. We advise that you read the operating instructions for your new product, this will explain how to get the best performance out of your ARMOURCARD product.

ARMOURCARD takes no responsibility if you have not adhered to the operating instructions. ARMOURCARD and any parent companies associated with ARMOURCARD and any retailers stocking Armourcard products, whether it be online or in-store are not liable for any identity theft that you may incur.

Please refer to Terms & Conditions of purchase & all policies listed.

All content (including images, copy, design, Intellectual Property & any other element in the website is subject to copyright to ARMOURCARD. Nothing can be replicated, copied or used without the consent of ARMOURCARD, If you wish to use any of the content please email us.

ARMOURCARD‘s jamming technology is directed at ISO14443A/B international standards relating to contact-less devices like smart cards working with 13.56MHz.

Please note: Visa payWave, Mastercard PayPass & American Express ExpressPay are all registered trademarks of the aforementioned relevant card issuing companies. These companies do not sponsor or officially endorse this website.

ARMOURCARD is in no way associated with any of these companies other than our product protects your vulnerable RFID/NFC enabled cards & ePassports that these companies issue to the consumer.

Please note Kristin Paget, Chief Hacker, & Recursion Ventures does not sponsor or officially endorse this website or product. We have only referenced a report that is freely available online to download and read. All credit for the report (Credit Card Fraud, The contactless Generation) and its findings go to Kristin Paget.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.